Lately, I've seen a few great bloggers writing about e-mail and how it can be fixed. To me, e-mail in a business is a communication process (or channel), and there is no precise technique that can be implemented to make it 100% efficient. In fact, processes should be unique because teams and ... Read More
A few months ago, I wrote on Can people learn to write good e-mails?. I believe communicating via e-mail (I mean good and efficient communication) is something people can learn. It is like learning to practice a sport or like learning to write software. In all cases, it takes practice, and some ... Read More
Giving critical feedback is always an hard task. As managers, we always seek to maintain an healthy work environment. It is essential if you want your team to progress. No matter how hard your team members work to achieve productive work, if there are relationship issues there will be an impact on ... Read More
I believe communicating via e-mail (I mean good and efficient communication) is something people can learn. But, some persons might not be as diligent as others (as a personality trait). Should businesses help their employees by providing them workshops or documentation? In my humble opinion, ... Read More